Service Charges (Sony Indonesia)
Notes:
-
Below price is only minmum estimation and may change without prior notice.
-
Cancellation fee cost 10% from labour charge (minimum Rp 50,000 for service below Rp 50,000)
-
Level 1: Damage is visible (can be clearly seen by eyes).
-
Level 2: Requires more detailed inspection.
-
| Product Category | Service Charge | ||
|---|---|---|---|
| Level 1 | Level 2 | ||
| LCD TV and Monitor | 26" and below | 150,000 | 250,000 |
| 32" to 40" | 175,000 | 350,000 | |
| 42" to 50" | 200,000 | 400,000 | |
| 50" and above | 250,000 | 500,000 | |
| Professional | Data Projector | 150,000 | 300,000 |
| Video Conference, CCTV | 200,000 | 350,000 | |
| B/W Medical Printer | 200,000 | 350,000 | |
| Non Film Station Medical Printer | 250,000 | 450,000 | |
| Film Station | 400,000 | 950,000 | |
| VAIO | VAIO, Tablet | 150,000 | 300,000 |
| Video | DVD, DVD Blu-Ray | 50,000 | 100,000 |
| Camcorder | Action Cam, Bloogie | 100,000 | 175,000 |
| Analog Handycam, Video 8 Player, Digital Mini DV, HDD, DVD Handycam | 100,000 | 250,000 | |
| Digital Handycam | 150,000 | 300,000 | |
| PV Non Con | 200,000 | 450,000 | |
| Digital Camera | Cyber-shot, MAVICA | 100,000 | 150,000 |
| Cyber-shot RX Series | 150,000 | 300,000 | |
| Body | |||
| ILCE APS-C, SLT, and DSLR New entry, NEX | 150,000 | 300,000 | |
| ILCE Full frame, SLT and DSLR Full frame | 200,000 | 400,000 | |
| Digital DSLR/SLT (repair requires special treatment) | 1,000,000 | ||
| Lens | |||
| Lens A dan E mount standard | 150,000 | 300,000 | |
| Lens A dan E mount Potrait, Macro, Wide, All-round, Zeis dan G Lens | 200,000 | 400,000 | |
| Lens A mount Telephoto Zeis, G dan E mount Telephoto G Master | 400,000 | 750,000 | |
| Lens E mount Wide, Portrait, G Master | 250,000 | 500,000 | |
| Lens A mount (repair requires special treatment) | 1,000,000 | ||
| Sensor Cleaning | 150,000 | ||
| Flash | 150,000 | 175,000 | |
| Photo Printer & Photo frame | 100,000 | ||
| Audio | Mini Hifi dan Home Theatre (Low End) | 50,000 | 100,000 |
| Mini Hifi dan Home Theatre (High End) | 100,000 | 200,000 | |
| Personal Audio (Low End) | 50,000 | 100,000 | |
| Personal Audio (High End) | 100,000 | 150,000 | |
| Earphone, Headphone | 35,000 | 50,000 | |
| Headphone High End / Hi-Res | 50,000 | 100,000 | |
| Car Audio | Head Unit, CD/VCD/DVD Changer | 250,000 | |
| Display Monitor | 250,000 | ||
| Amplifier | 250,000 | ||
| Data Rescue | Memory Stick / Memory Card Data Rescue | 100,000 | |
| PlayStation | PS3, PS4, PS5 | 150,000 | 350,000 |
| PSP, PSP-Go, PS VITA | 100,000 | 200,000 | |
Home Service PolicyMake an appointment with our Authorized Service Center here Note:
|
Contact support
Contact our Support team
Repair & Warranty Services
Book a repair, check service centre locations and warranty conditions.
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
