Article ID : 00115553 / Last Modified : 23/10/2024Print

How to restart (reset) a Google TV™ or Android TV™?

    IMPORTANT: This article is for Android TV™ and Google TV™ models only.

    You can refer to this video tutorial on how to restart your TV or follow the steps mentioned below.


    Tip: Learn how to turn captions on or off when watching Internet videos from YouTube

    If your TV is not an Android TV or Google TV, refer to this article, How to perform a power reset on a Sony television..


    Before you start

    If you encounter issues such as picture does not appear, only sound is being output, the remote control does not work, or the App is extremely slow, resetting your BRAVIA TV can often resolve them. Your TV runs the Android™ OS, similar to many smartphones and tablets, where resetting is also a common troubleshooting step.

    Notes:

    If the issue persists after completing all steps, please contact us for further support.

    Proceed to Book Service Request form to submit your request.

    If you require phone support, please contact us at: (62) 1500 323

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