File will not download from the Support site when using the Chrome Browser
Some files may not download from the Support web site when using the latest version of the Chrome browser.
We are working on a resolution but in the meantime, please use a different browser such as Firefox, Safari, or Microsoft Edge to download the file.
Sorry for any inconvenience.
Contact support
Contact our Support team
Repair & Warranty Services
Book a repair, check service centre locations and warranty conditions.
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
